Michael Hatcher:
My name is Michael Hatcher. I’m a qualified winemaker and I run a wine business in regional New South Wales.
We had challenges, particularly, in the direct-to-customer area of our business, selling wines directly to our consumers and reaching out to them with stories and offers. We found it difficult to cover that with the internal staff that we have, whether it’s a long-term project that requires a lot of planning or quick turnaround, email marketing, social media marketing, to get the results in a short period of time, which we need to chase opportunities. That’s why we use Mad Cat. In our business, in the wine business, we’re really trying to build brand equity.